Following intensive support from Aareon during the planning and implementation phases, the system is now up and running. The many projects in which Aareon UK has been involved have given it a wealth of experience in product implementation. This has resulted in the development of best practice methodology, which creates clear workflows and measures and ultimately ensures a successful project. The high level of complexity and over 20 different predecessor systems meant that the introduction of Aareon QL at Torus took over a year. This mammoth task has had the effect of streamlining the software architecture considerably.
of the maintenance costs
that Torus Group has each year have been saved thanks to the implementation of the Aareon QL ERP solution.
Torus now boasts a flexible and future-oriented IT solution. Aareon QL provides Torus staff with a uniform interface for convenient and intuitive use across all system modules. They can keep tabs on the over 22,000 homes managed by Torus with Aareon QL on its own behalf as well as for third parties without undue effort. Many automated processes render manual steps – which are often prone to error – superfluous. Last, but not least, there is very good news on the financial front for Torus too: the company now saves 60 per cent of its annual IT maintenance costs.
Basis for digitalisation
“The new system provides us with all customer, asset and financial information from a single source and enables us to simplify processes and work more efficiently. It also forms the basis for the future digitalisation of our company. We are delighted to be able to implement this in partnership with Aareon,” concludes Debbie Trust-Dickinson.